Your selected question

Q: Am I covered if my car's been damaged when it’s parked?

A:

Don't know who caused the damage?

Your policy includes cover for damage caused by vandalism. It also covers you if you cannot identify the other driver. It’s unlikely we’ll be able to recover the money we pay out, so your:

  • excess will apply
  • no claim discount (NCD) may be affected, if it’s not protected by our protected NCD cover.

Know who caused the damage?

If we can identify the other car or driver who caused the damage (by CCTV in a supermarket car park, for example), we’ll:

  • repay your excess
  • restore your NCD.

To make a claim please contact us on 0345 999 8888^.

^Call charges

Would you like to rate this answer?

Not at all helpful
Very helpful