What happens when the accident is my fault?

Fixing the other driver’s car

We’ll contact the other driver and their insurers to admit responsibility and offer:

  • to fix the other driver’s car
  • hire a replacement car while theirs is in for repair.

This helps to reduce:

  • the cost of the claim
  • the duration of the claim.

Fixing your car

We'll get you back on the road if your car needs fixing:

  • our approved repairers' garage will fix your car
  • the garage will lend you a courtesy car while yours is being fixed.

Be aware that:

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