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Q: Do you charge any admin fees?

A:

We do charge an admin fee for certain changes to car insurance policies made mid-term.

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If you bought your car insurance from a price comparison site, you have our Ecoinsurance, and can make changes using the online self-service centre.

We also charge an admin fee for certain changes to young driver insurance policies made mid-term.

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For details of admin charges for changes made mid-term to home insurance policies, please refer to the policy document under the How to Make changes to your policy section.

For details of admin charges for changes made mid-term to pet insurance policies, please refer to the  policy document under the Changes during the policy year section.

Business insurance customers can find details of any charges that apply for mid-term changes in their policy documents.

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