How do I use live chat on your site?

You can use our online chat service when there is an operator available.

You’ll find the live chat buttons on the:

The live chat buttons look like this:

Chat now on a computer or laptop 

Chat now on a mobile phone or tablet

The buttons will not appear if there is not an operator available.

For car, home, and young driver insurance, the live chat service is there to:

  • help you through the quote process
  • answer general queries
  • discuss specific details of your policy.

For pet insurance, the live chat service is there to:

  • help you through the quote process.

 

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