I'm deaf and unable to ring your call centre, what alternatives are there?

  1. Use our online chat feature.
  2. BT’s Text Relay. To use this service dial 18001 46 46 46^.
  3. Write to us at:
    Home insurance: Co-op Insurance, PO Box 5508, Miller Street, Manchester M61 0PN.
    Car insurance: Co-op Insurance, PO Box 67, Mitcheldean, Gloucestershire GL17 0ZA.

    Make sure you:
  • sign the letter yourself
  • include your policy number.

^Call charges

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