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Q: How do I make a claim on my home insurance?

A:
  • If you need to make a claim, you can contact the Co-op Insurance claims helpline on 0345 999 8888^. Lines are open 24 hours a day, 7 days a week. Or you can submit your claim online
  • To make a claim on our Legal Expenses section ring Co-op Legal Services on 0330 606 9504^. Lines are open 24 hours a day, 7 days a week. 

  • To make a claim under the HomeRescue Plus Section you should call AXA Assistance (UK) Ltd on 0345 607 6472^. Lines are open 24 hours a day, 7 days a week.

^Call charges

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