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Q: How are the vet's fees paid?

A:

We can often pay your vet direct, making the whole claim journey much easier and quicker for you.

If you need to make a claim yourself, download a claim form and send it back to us and include:

  • the vet's invoices
  • your pet’s full clinical history.

Our address is Allianz Insurance plc, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.

Once your claim is settled, we'll pay you by BACS where possible, or send a cheque.

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