How are the vet's fees paid?

We can often pay your vet direct, making the whole claim journey much easier and quicker for you.

If you need to make a claim either:

  • download a claim form
  • get in touch on 0345 075 4583^ and we'll send you a claim form

Send the completed form back to us and remember to include:

  • the vet’s invoices
  • your pet’s full clinical history.

Send your claim to:
Allianz Insurance plc
Great West House (GW2)
Great West Road
Brentford
Middlesex TW8 9DX.

Once we settle your claim, we’ll pay you by BACS where possible, or send a cheque.

^Call charges

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