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    Travel Insurance FAQs

    • Do you cover mountain rescue?
    • What is a personal accident?
    • I am having trouble paying online. Can you help me?
    • If cover is refused for my pre-existing medical condition, am I still covered?
    • What ages do I put down when getting a quote?
    • How are my policy documents delivered?
    • How do I change the contact details on my policy?
    • Am I covered for foreseen events?
    • What country is Lapland in?
    • Am I covered for bungee jumping when I go travelling?
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    Home, Motor, Eco and Young Driver Insurance are underwritten by Co-op Insurance. Co-op Insurance is a trading name of CIS General Insurance Limited; registered in England and Wales with registration number 29999R. Registered office: CIS Building, Miller Street, Manchester M60 0AL. CIS General Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under register number 435022.

    Standalone Breakdown Cover, Life Cover, Pet and Travel Insurance are provided on behalf of Co-op Insurance Services. Co-op Insurance Services acts as an Introducer for Business Insurance. Co-op Insurance Services is a trading name of Co-op Insurance Services Limited; registered in England and Wales with registration number 4390. Registered office: CIS Building, Miller Street, Manchester M60 0AL. Co-op Insurance Services Limited is authorised and regulated by the Financial Conduct Authority under register number 779364.