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Q: I don't have receipts for my personal items. Can I still make a claim?

A:

We highly recommend that receipts are kept and provided as proof in the event of a claim.

However, we reserve the right to apply an additional 10% deduction to any item claimed with a value over £100, following our standard deductions for age, wear and tear and loss of value, where you cannot prove you own it or provide proof of purchase (e.g. original receipts).

If you have any further questions, please contact our claims team by phone from abroad on +44 203 362 2450^ or 0330 400 1505in the UK.

^Call charges

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