What is a pre-existing medical condition?

A pre-existing condition is one that:

  • your GP has diagnosed
  • you take preventative medication (such as statins) for
  • you've seen your GP about in the past 2 years (or 5 years for cancerous conditions).

If you take regular medication or have been to see your GP in the past 2-years, it's likely that we need to know about it.

We don't cover any symptoms that:

  • have not been diagnosed
  • are under investigation.

We don't cover anyone who is:

  • receiving or waiting for medical tests
  • waiting for treatment for any medical condition
  • travelling against the advice of a medical practitioner
  • travelling to get medical treatment abroad.

You must let us know about any pre-existing medical conditions. You can use our quick and easy online medical screening system or get in touch on 0330 400 1626^.

Lines are open:
8am - 10pm Mon - Fri
9am - 5.30pm Sat - Sun.

^Call charges

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